Terms and Conditions

PRICES

All prices are subject to change without notice. Please verify current pricing when placing your order.

DISCLAIMER OR WARRANTIES

Any warranties on the products sold hereby are those made by the manufacturer, if any. The seller hereby disclaims all warranties either expressed or implied, including any implied warrantee or merchantability or fitness for a particular purpose, and Vern Eide Motoplex, neither assumes nor authorizes any other person to assume for it any liability in connection with the sale of said products.

TECHNICAL ASSISTANCE AND CUSTOMER SERVICE

If you need technical assistance with Vern Eide Motoplex, please call 605-221-4000. If you have a problem with an order, need to check when an order was shipped, need a part number or have questions about parts applications, please call 605-221-4000. You can also email order inquires to mpxparts@verneide.com.

STANDARD FULFILLMENT / SHIPPING

All orders will be processed within 1 business day. In most cases, in stock orders will ship same day if received by 12 noon Central Standard Time. Shipping methods for standard orders is FedEx Ground service or Speedee Delivery. Standard order delivery time is 5-10 business days. In some cases items may be on backorder with the manufacturer and may take longer than 5-10 business days. You will be notified by a sales representative if this is the case. If you have a question on availability of a product or need a product sooner, please contact one of our sales representatives at 605-221-4000. FedEx Overnight, FedEx 2-Day, and FedEx Saturday services are available upon request for additional charges. We will be happy to assist in determining the most prompt and efficient way to get your order fulfilled. Tires, Chemicals, Batteries and Oversized Items are limited to Standard Ground delivery within the Continental U.S. (48 States). Additional shipping fees may apply to Oversized Orders. Merchandise damaged in shipping must be returned to our shipping department within 14 days of the invoice date. Therefore, please inspect all boxes upon delivery. All damage claims are to be reported to the freight carrier. All returns must have a Return Authorization number.

FREE SHIPPING ORDERS OVER $150

Free shipping offer applies only to online orders totaling over $150, using standard fulfillment/shipping method. Offer applies only to domestic shipments within the Continental United States (48 States). Oversized items and/or shipments are excluded from this offer. Dealer orders do not qualify for free shipping. If your order is oversized and does not qualify for the free shipping offer, you will be contacted by a sales representative with a shipping quote. We will not process your oversized shipment order until we have approval on the shipping quote.

BACKORDERS

Back orders are shipped automatically if less than 30-days from original order date. We will verify, by telephone or FAX, any back orders held over 30-days before shipping.

RETURNS

Do not return any merchandise without calling and receiving a return authorization number (RA#). This number must be used for all returns and must appear prominently on the outside of the box. No returns are allowed on electrical parts, tools or special order items. Items returned must include all original packaging and labels in good condition. (Free of dents, tears, markings, writing of any kind, greasy fingerprints etc.) Please note the original packaging is not intended for shipping purposes. The original packaging must be packed inside of a shipping box. Returns using the original packaging box as a shipment box will be rejected. All sales are final after 10 days from the invoice date and are subject to a 20% restocking fee. Items returned with damage or missing the original packaging will be rejected and the return will not be processed.